Pre-Order Policy
Pre-Order Policy
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How Pre-Orders Work
When you pre-order from BITES, you’re securing your piece before it’s produced. Each garment is made intentionally and with care — no mass production, no waste.
Timeline:
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Pre-orders close once the collection sells out.
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Production begins immediately after.
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Shipping starts around [insert estimated week/month].
Changes & Cancellations:
You can update your size or cancel within 24 hours of purchase.
After that, production begins and changes aren’t guaranteed.
Refunds/Exchanges:
Because pre-orders are made to order, returns are only accepted if:
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The wrong item was sent, or
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The item arrived damaged
In those cases, we’ll make it right. Just contact bitesartstudios@gmail.com within 7 days of delivery.
Pre-orders are a partnership — you believe in the process, and we deliver the quality that lasts.