Customer Service

We’ve Got You

At BITES, we believe in connection — that means we take care of our people.
If you have any questions about your order, pre-order status, or anything in between, our team’s here to help.

Contact Us:
📧 Email: bitesartstudio@gmail.com
🕒 Hours: Monday–Friday, 1PM–6PM CST
💬 Response Time: Within 24–48 hours

Use the form below or email us directly with:

  • Your full name

  • Order number (if you have one)

  • A short description of your issue

Please note: During pre-order periods, response times might be slightly longer due to high volume — but we see you and will reply as soon as possible.